Disclaimer Policy

Thank you for choosing to shop with us. Before you complete your purchase, we would like to make you aware of a few important points regarding our products and services:

Size Variations: Please note that our sizing standards may vary from other retailers. We strive to ensure that every customer receives the best fit possible.

Delivery Time: Although we guarantee delivery, it is important to note that our average delivery time is in the range of 8-12 working days. However, in exceptional circumstances such as holidays or unforeseen events, delivery times may be delayed. We thank you for your patience and understanding in such cases.

Color Variation: We strive to accurately display the colors of our products on our website. However, please note that variations may occur due to differences in pixel settings and screen resolutions. We strive to minimize these differences.

Size Charts: The size charts provided are intended as general guidelines for guidance. It is important to recognize that actual measurements may vary slightly due to manufacturing processes or individual body shapes.

Material and Fabric Information: Due to the nature of model products, variations in materials and fabrics may occur. While we strive to provide accurate descriptions of our products, please note that slight differences in material composition may occur.

Product Care Instructions: We recommend following the care instructions provided with each product to maintain quality and longevity. Failure to follow these instructions may result in damage to the product for which we cannot be held liable.

Limited Stock Availability: Our products are subject to availability and stock levels may fluctuate. While we endeavour to ensure that our website reflects accurate stock information, there may be times when products become unavailable after an order has been placed. In such cases, we will notify you promptly and offer alternative options when available.

Price and Currency Information: Prices displayed on our website are in Canadian Dollar. We reserve the right to adjust prices and promotions at our sole discretion without prior notice. While we strive to maintain accurate pricing information, errors may occasionally occur.

Product Images: Product images on our website are for illustrative purposes only and may vary slightly from the actual product. We recommend consulting the product description for detailed information about the item.

Returns and Exchanges: Please refer to our Returns Policy for information on returning or exchanging products. Certain conditions and restrictions may apply, so we recommend that you familiarize yourself with our policy before purchasing.

Intellectual Property Rights: All intellectual property rights, including trademarks and copyrights, associated with the products presented on our website belong to their respective owners. Unauthorized use or reproduction of any content is strictly prohibited.

Legal Jurisdiction: By using our website and purchasing our products, you agree to submit to the jurisdiction of the courts of Delaware, USA for the resolution of any disputes arising from your use of our website or purchase of our products.

By proceeding with your purchase, you acknowledge and agree to the terms set out in this disclaimer. If you have any questions or need further clarification, please do not hesitate to contact us at info@serene-toronto.com.